Backup data from your smartphone to your PC using Acronis True Image and Acronis Mobile - Backup - Tutorials

With Acronis Cyber Protect Home Office (True Image), you can back up your computer in different ways, even on a regular basis (daily, weekly, monthly, ...).
But, you can also install the "Acronis Mobile" application on your smartphone and regularly back up the data from your Android or iOS mobile device (smartphone or tablet) to your computer by linking this application to Acronis Cyber Protect Home Office (True Image).

1. Change the destination folder for mobile backups

Usually, when you create a backup with Acronis Cyber Protect Home Office (True Image), you change the source (on the left).
Then, you select the desired destination (Acronis Cloud, external hard drive or a specific folder).

So, you click on the left rectangle to change the backup source.

Warning : when you want to create a backup of a mobile device, you will not have access to the right part to change the destination of this backup.
Although it is possible to change the global folder for all mobile device backups, but via a setting located elsewhere in Acronis Cyber Protect Home Office (True Image).

You select "Mobile Terminal" in the "Backup Source" list.

And you see the "Mobile backup to a computer" screen appear.
As indicated by Acronis Cyber Protect Home Office (True Image), you will need to download and install the "Acronis Mobile" application on your mobile device (smartphone or tablet).

Actually, when you try to back up data from a mobile device to your computer, the backup will be automatically created on the "C" partition of your computer in the "C:\ProgramData\Acronis Mobile Backup Data" folder.
To see it, go to the "Settings" section of Acronis Cyber Protect Home Office (True Image).

Then, in the "Mobile backup location" section of these settings, click the "Change" button.

Warning : in case you have already created mobile device backups, be aware that changing this folder will automatically move the existing mobile backups to the new folder you select.

Confirm the change of the folder to use for mobile backups by clicking on the "Select location" button.

In the "Browse Folders" window that appears, you may notice that not all partitions appear.
Indeed, in our case, we only see the "Local Disk (C:)" and "Data (D:)" partitions.

Now, if we go to File Explorer, we can see that we also have a partition "Ext HDD (F:)".

If you go to Disk Management, you will easily understand that the "Ext HDD (F:)" partition is not displayed by Acronis Cyber Protect Home Office (True Image), because it is an external hard drive.
Note: in Windows Disk Management, USB keys and external hard drives connected via USB appear as "Removable" disks. While internal hard drives most often appear as "Basic" disks or more rarely as "Dynamic" disks (if you use Windows software RAID options).

In short, as you will have understood, you can only use internal disks (hard disks or SSDs) for the destination of all your mobile backups.
This is also correctly indicated in the English documentation of Acronis (although Acronis made a mistake in the French translation of this documentation cited below).

Select the desired location and click on the "New folder" button if you wish to create a new folder there.
In our case, we have selected our "Data (D:)" partition (which is therefore on an internal hard drive separate from the one used for Windows).

Source : Local destination of mobile backups - Acronis Cyber Protect Home Office - User Guide.

We have created a folder "Acronis Mobile Backup Data" on this partition "Data (D:)".
However, the name of this folder does not matter.

Then, select the desired destination folder and click OK.

If mobile backups were already created before in your case, a message will appear while moving them.

Once the previous mobile backups (if any) are moved, the path to the new selected folder will appear.
In our case "D:\Acronis Mobile Backup Data".

In the new selected destination folder, you will see that an "acronis-local-data" folder has already appeared.C
This is the folder where all the mobile backups you create via Acronis Cyber Protect Home Office (True Image) will be stored.

2. Configure the backup source on your PC

Now that Acronis Cyber Protect Home Office (True Image) is configured to store your mobile backups in the desired folder, go to the "Backup" section and click the left rectangle to change the backup source.

In the "Backup Source" list that appears, click "Mobile Terminal".

Click on the "Download" link to easily download the official Acronis mobile application on your smartphone.

Important : the QR code displayed here by Acronis Cyber Protect Home Office (True Image) only allows to link the mobile application that you will install on your smartphone with this installation of Acronis Cyber Protect Home Office (True Image).
This QR code therefore does NOT allow to download the "Acronis Mobile" application from your smartphone more easily.

As you can see from the "Acronis Mobile Application" popup that appears, this mobile application is compatible with Android and iOS and allows you to:

automatically back up your smartphone data to your computer or Acronis Cloud without the need for a cable.
back up your smartphone data continuously if you want (although this option is not enabled by default).
easily access your backup data stored on your computer or Acronis Cloud from your smartphone.

To easily download the "Acronis Mobile" app, making sure you download the official Acronis app and not an app with the same name on the Play Store (for example), you can use the "go.acronis.com/mobile" link displayed in this popup.